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Mind the Product

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#mtpcon London is back in 2025 – mark your calendars

Product Management

Sunday Rewind: How to make product decisions with transparency and trust by Ellen Gottesdiener

B2B product management

Artificial Intelligence (AI) & Machine Learning (ML)

Building Product Teams

Business Strategy

Data Driven Product Management

Digital Transformation

Diversity and Inclusion

Minimum Viable Product

OKRs

Prioritisation

Product Design

Product Research

Product Development Process

Product Ethics

Product Discovery

Product Leadership

Product Management Career

Product Strategy

Stakeholder Management

🌎 <a href="https://www.mindtheproduct.com/world-product-day/" style="color:#FFFFFF;text-decoration:underline;">Happy World Product Day!</a> Be sure to celebrate product, yourself, and your peers today! 🎉

How Google makes AI work at Enterprise scale – Miku Jha (Director, AI/ML and Generative AI, Google Cloud)

5 ways to invent and simplify as an AI/ML product manager

Why teams often struggle with OKRs: A conversation with Jeff Gothelf

Building your own user experience and software stack: This week’s product news

Join our podcast hosts Lily Smith and Randy Silver for in-depth conversations with some of the best product people around the world! Every week they chat with people in the know, covering the topics that matter to you - solving real problems, developing awesome products, building successful teams and developing careers. Find out more, subscribe, and access all episodes on <a href="https://www.mindtheproduct.com/the-product-experience/">The Product Experience homepage</a>.

podcaster

The Product Experience

<p><div id="buzzsprout-player-8711812"></div>
				 <script src="https://www.buzzsprout.com/1797429/8711812.js?container_id=buzzsprout-player-8711812&amp;player=small" type="text/javascript" charset="utf-8"></script><br />
<img loading="lazy" decoding="async" class="alignright size-medium wp-image-22439" src="https://www.mindtheproduct.com/wp-content/uploads/2020/12/200901-AS_GI-Grant_9417-200x300.jpg" alt="Grant Farhall" width="200" height="300" srcset="https://www.mindtheproduct.com/wp-content/uploads/2020/12/200901-AS_GI-Grant_9417-200x300.jpg 200w, https://www.mindtheproduct.com/wp-content/uploads/2020/12/200901-AS_GI-Grant_9417-768x1152.jpg 768w, https://www.mindtheproduct.com/wp-content/uploads/2020/12/200901-AS_GI-Grant_9417-682x1024.jpg 682w" sizes="(max-width: 200px) 100vw, 200px" /></p>
<p><span style="font-size: 1rem;">As product people, we work extensively with images. While our designers may be doing the heavy lifting, who hasn&#8217;t spent an extra 30 minutes trying to find the perfect image to help get a point across for an executive presentation?  (It can&#8217;t just be us who does that&#8230;) That&#8217;s why we invited Grant Farhall, Chief Product Officer at Getty Images and iStock, to join us on the podcast.</span></p>
<p>It doesn&#8217;t hurt that he&#8217;s also the voice of the Calgary Roughnecks professional lacrosse team, and has an amazing radio voice!</p>
<p><span style="font-size: 1rem;">In this episode, sponsored by </span><em><a href="https://www.mindtheproduct.com/product-management-training/">Mind The Product Workshops</a>,</em><span style="font-size: 1rem;"> listen to learn about:</span></p>
<ul>
<li>Using images in Product Management</li>
<li>Moving from Product Manager to Chief Product Officer</li>
<li>Creating a culture that works</li>
</ul>
<h3>Quote of the Episode</h3>
<blockquote><p>You need to trust your people. And if you don’t trust your people, then ask yourself, <em>&#8216;Why?&#8217;</em> Is it because you don’t have the right people, or is it about some internal anxiety? Is it about your lack of willingness to let go? But that’s a question you need to answer yourself, with a lot of honesty and humility, to understand why you’re not able to let go and delegate. Because, in this type of role, it’s about setting the direction and then allowing people to move in that direction.</p></blockquote>
<h3>Links mentioned in this episode</h3>
<ul>
<li>Follow Grant on <a href="https://www.linkedin.com/in/grant-farhall-95640921/" target="_blank" rel="noopener noreferrer">LinkedIn</a></li>
<li><a href="https://www.gettyimages.com/" target="_blank" rel="noopener noreferrer">Getty Images</a> / <a href="https://www.istockphoto.com/" target="_blank" rel="noopener noreferrer">iStock</a></li>
<li>The <a href="https://www.gettyimages.com/collections/leanin" target="_blank" rel="noopener noreferrer">Lean In</a> and <a href="https://www.gettyimages.com/collections/thedisabilitycollection" target="_blank" rel="noopener noreferrer">Disability</a> collections</li>
</ul>
<h3>Get in Touch, Rate Us, and More!</h3>
<ul>
<li>Visit <a href="https://www.mindtheproduct.com/the-product-experience/" target="_blank" rel="noopener noreferrer">The Product Experience homepage</a> for more information and more episodes!</li>
<li>Know the perfect guest? Great! <a href="https://mindtheproduct.typeform.com/to/oi0UyX" target="_blank" rel="noopener noreferrer">Suggest them here</a></li>
<li>Chat to us on <a href="https://twitter.com/MTPpod" target="_blank" rel="noopener noreferrer">Twitter</a> or in our dedicated <a href="https://mindtheproduct.slack.com/messages/CE13B3A23" target="_blank" rel="noopener noreferrer">Mind the Product #podcast Slack channel</a></li>
<li>Review us on your podcast app so that we can use your feedback to be better</li>
<li>Like our theme music? It&#8217;s Hamburg-based <a href="https://open.spotify.com/artist/1VMVuOfARzbrNK6mCJs14o?si=As_IFCusT8y7mRIRikgYLw" target="_blank" rel="&quot;noopener noopener noreferrer">Pau</a>, featuring ProductTank Hamburg’s Arne Kittler!</li>
</ul>
<h3>Our Hosts</h3>
<p>The Product Experience is hosted by Lily Smith and Randy Silver.</p>
<p><strong>Lily</strong> enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She&#8217;s currently Head of Innovation at Go Compare and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She&#8217;s worked on a diverse range of products &#8211; leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol (which now has 800+ members!) and runs ProductCamp in Bristol and Bath.</p>
<p><strong>Randy</strong> is a product consultant and coach who has been working as an interactive producer and product manager across the US and UK for nearly 20 years. A recovering music journalist and editor, he launched Amazon’s music stores in the US and UK, and has worked across sectors including museums and arts groups, online education, media and entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. Randy&#8217;s book, <a href="https://outofowls.com/book" target="_blank" rel="noopener noreferrer"><em>What Do We Do Now? A Product Manager&#8217;s Guide to Strategy in the Time of COVID-19</em></a> is out now, with all profits going to COVID-19 relief efforts.</p>

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Podcast

How to prioritise your work for impact- Nacho Bassino (Product Leadership Coach)

It’s the Strategy, stupid – Andrew Martinez-Fonts (VP Product, Honeysales)

How to achieve better results by changing your mindset – Connor Joyce (Senior User Researcher, Microsoft)

Product-led growth in action – Partho Ghosh (VP of Product, Uberall)

Using AI in healthcare products – Tetiana Telenczak (Head of Product, Merck Group)

How to improve your relationship with data – Heather Williams (Director of Product, Elsevier)

How Citi is accelerating AI in banking – Tariq Maonah (SVP of Product and Engineering, Citi)

Why can’t we get accessibility right? Claire Bauden (SVP Global Product Design, Global Payments Inc.)

Product outcomes and company values go hand in hand – Brian Walsh (SVP of Product, Pendo)

A Picture is Worth A Thousand Stories – Grant Farhall on The Product Experience

A Picture is Worth A Thousand Stories – Grant Farhall on The Product Experience

The Product Experience

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