Andrew is currently a Design Researcher and Experience Strategist at eBay, leading their research for consumer selling and Europe. He has a long history working at various startups, Nokia and the UK Ministry of Justice Digital Services.
Prioritising customer needs with Dan Olsen
Understanding and executing effective research
Prioritised Fireside Chat: Make better product decisions with JTBD
Connecting to your customers in a remote world by Anna Lee Anda
MTP Panel: Using discovery and research to influence key product decisions
Understanding the next 100m users in India by Akhil Jayaprakash
Performing Effective User Research: Advice From C Todd Lombardo
Communicating Research with Pace Layer Mapping by Adrian Howard
Capturing Customer Context for Cross-Channel Experiences by Cheryl Platz
Iterating Your Voice Product, by Lisa Vigar
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