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Mind the Product

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Practical guide to move from IC to manager in product management

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How to build AI products that users trust: 3 core focus areas to stay user-centric

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Connecting fans to creators at Spotify (Dariusz Dziuk, Product Lead, Spotify)

Mistakes, learnings, and a product person’s relentless journey into leadership

Leading product ops at Delivery Hero with Koen Dubelaar

Everything wrong with the product management job market. And how to fix it

Join our podcast hosts Lily Smith and Randy Silver for in-depth conversations with some of the best product people around the world! Every week they chat with people in the know, covering the topics that matter to you - solving real problems, developing awesome products, building successful teams and developing careers. Find out more, subscribe, and access all episodes on <a href="https://www.mindtheproduct.com/the-product-experience/">The Product Experience homepage</a>.

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The Product Experience

<p><div id="buzzsprout-player-8711860"></div>
				 <script src="https://www.buzzsprout.com/1797429/8711860.js?container_id=buzzsprout-player-8711860&amp;player=small" type="text/javascript" charset="utf-8"></script><img loading="lazy" decoding="async" class="alignright size-medium wp-image-18588" src="https://www.mindtheproduct.com/wp-content/uploads/2020/01/chris-adams-300x300.jpg" alt="chris adams" width="300" height="300" srcset="https://www.mindtheproduct.com/wp-content/uploads/2020/01/chris-adams-300x300.jpg 300w, https://www.mindtheproduct.com/wp-content/uploads/2020/01/chris-adams-150x150.jpg 150w, https://www.mindtheproduct.com/wp-content/uploads/2020/01/chris-adams-768x768.jpg 768w, https://www.mindtheproduct.com/wp-content/uploads/2020/01/chris-adams-1024x1024.jpg 1024w, https://www.mindtheproduct.com/wp-content/uploads/2020/01/chris-adams.jpg 1437w" sizes="(max-width: 300px) 100vw, 300px" /></p>
<p>For the 50th episode of The Product Experience, we&#8217;re proud to have Chris Adams join us to talk about making your products more sustainable. One of the rare people who&#8217;s seen our world from all sides &#8211; Chris has been a developer, designer, researcher and product manager &#8211; he came on the show to share practical and implementable advice on how to move from intentions to actions.</p>
<p>If you take nothing else from this episode, we urge you to keep this The Ten Ton rule in mind: if you&#8217;re making a purchasing decision of more than $30,000 (Dollars, Euros, or Pounds), it&#8217;ll have an impact of 10 or more tons of Carbon &#8211; so you need to include sustainability as part of the decision criteria.  Even if your firm ultimately doesn&#8217;t go for the greenest option, asking the question has a real effect on how vendors prioritise their own practices and development.</p>
<h3>Quote of the Episode</h3>
<blockquote><p>I talk about carbon more than sustainability because carbon, in my view, makes it actionable &#8211; and helps us resist the temptation of what&#8217;s available [in favour] for what&#8217;s effective.</p></blockquote>
<h3>Listen if you&#8217;d like to learn more about</h3>
<ul>
<li>Sustainability and how to put it into practice</li>
<li>Influencing your vendors</li>
<li>Tools for measuring your carbon impact</li>
</ul>
<p><span style="color: inherit; font-family: rawline, sans-serif; font-size: 1.75rem;">Links mentioned in this episode</span></p>
<ul>
<li>Follow Chris on <a href="https://twitter.com/mrchrisadams" target="_blank" rel="&quot;noopener noopener noreferrer">Twitter</a>, at <a href="https://greeningdigital.substack.com/" target="_blank" rel="noopener noreferrer">Greening Digital</a>, <a href="https://climateaction.tech/" target="_blank" rel="noopener noreferrer">ClimateAction.tech</a>, <a href="https://www.thegreenwebfoundation.org/" target="_blank" rel="noopener noreferrer">The Green Web Foundation</a>, <a href="https://medium.com/researchops-community" target="_blank" rel="noopener noreferrer">Team ReasearchOps</a>, and <a href="https://www.linkedin.com/in/mrchrisadams/" target="_blank" rel="&quot;noopener noopener noreferrer">LinkedIn</a></li>
<li>Chris and <a href="https://twitter.com/SalFreudenberg" target="_blank" rel="noopener noreferrer">Dr Sal Freudenberg</a> gave a great talk on Tech, Climate and Mapping at MapCamp 2019.  For an introduction on how to use the <a href="https://twitter.com/awmug" target="_blank" rel="noopener noreferrer">Wardley Mapping</a> approach to illustrate the landscape and initiate change, <a href="https://docs.google.com/presentation/d/1R4RYaqLU4zJkv-Eekg7BhZQGKBQxlYEyoCTJBy7MsHo/edit#slide=id.g622f19a69f_1_26" target="_blank" rel="noopener noreferrer">check out their presentation</a>.</li>
<li>How to educate yourself &#8211; follow all of the Emilys, specifically:
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;"><a href="https://medium.com/@emilylabram" target="_blank" rel="noopener noreferrer">Emily Labram</a> of the UK&#8217;s Government Digital Service</span></li>
<li style="font-weight: 400;"><a href="https://twitter.com/emahlee/" target="_blank" rel="noopener noreferrer"><span style="font-weight: 400;">Emily Cunningham</span></a></li>
<li style="font-weight: 400;"><a href="https://heated.world/" target="_blank" rel="noopener noreferrer"><span style="font-weight: 400;">Emily Atkin</span></a> (featured on the <a href="https://slate.com/podcasts/what-next/2020/01/the-australia-bushfire-disaster-should-be-a-wake-up-call" target="_blank" rel="noopener noreferrer">What Next podcast on 15 Jan 2020</a>)</li>
<li style="font-weight: 400;"><a href="https://twitter.com/emilytulloh" target="_blank" rel="noopener noreferrer"><span style="font-weight: 400;">Emily Tulloh </span></a>&#8211; and the overview on <a href="https://edgeryders.eu/t/workshop-on-service-design-in-a-climate-emergency-what-do-digital-services-in-a-world-of-net-zero-look-like/11070">Workshop on Service design in a climate emergency &#8211; What do digital services in a world of net-zero look like?</a></li>
<li>And some honorary Emilys:</li>
<li style="font-weight: 400;"><a href="https://twitter.com/themadstone/" target="_blank" rel="noopener noreferrer"><span style="font-weight: 400;">Maddie Stone</span></a></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">The Beam <a href="https://medium.com/thebeammagazine" target="_blank" rel="noopener noreferrer">Magazine</a> and <a href="https://the-beam.com/podcast/" target="_blank" rel="noopener noreferrer">podcast</a></span></li>
</ul>
</li>
<li>How to understand your product or company&#8217;s carbon footprint:
<ul>
<li><a href="https://carbonanalytics.com" target="_blank" rel="noopener noreferrer">carbonanalytics.com</a></li>
<li><a href="https://normative.io" target="_blank" rel="noopener noreferrer">normative.io</a></li>
<li><a href="https://ecometrica.com" target="_blank" rel="noopener noreferrer">Ecometrica</a></li>
<li><a href="https://www.salesforce.com/products/sustainability-cloud/overview/" target="_blank" rel="noopener noreferrer">Salesforce sustainability cloud</a></li>
</ul>
</li>
<li>Learn more:
<ol>
<li style="font-weight: 400;"><a href="https://ghgprotocol.org/" target="_blank" rel="noopener noreferrer"><span style="font-weight: 400;">The Greenhouse Gas Protocol </span></a></li>
<li style="font-weight: 400;"><a href="https://ictfootprint.eu/" target="_blank" rel="noopener noreferrer"><span style="font-weight: 400;">ICTfootprint.eu</span></a>, the European platform promoting the adoption of carbon footprint methodologies in the ICT sector. The goal is to support organisations in becoming more energy-efficient and reducing their carbon footprint, ultimately increasing their competitiveness.</li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Sign <a href="https://aws.climateaction.tech/" target="_blank" rel="noopener noreferrer">the AWS open letter</a></span></li>
<li style="font-weight: 400;">Examples of good corporate sustainability initiatives from <a href="https://stripe.com/environment" target="_blank" rel="noopener noreferrer">Stripe</a> and <a href="https://storage.googleapis.com/gweb-sustainability.appspot.com/pdf/24x7-carbon-free-energy-data-centers.pdf" target="_blank" rel="noopener noreferrer">Google</a>.</li>
</ol>
</li>
</ul>
<h3>Hosts</h3>
<p>The Product Experience is hosted by Lily Smith and Randy Silver.</p>
<p><strong>Lily</strong> enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. She has worked on a diverse range of products &#8211; leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank in Bristol, the Product Managers&#8217; meetup with regular events and talks on Product now with 800+ members and growing. Now the Product Director at Symec, Lily also runs ProductCamp in Bristol and Bath.</p>
<p>A recovering music journalist and editor, <strong>Randy</strong> has been working as an interactive producer and product manager across the US and UK for nearly 20 years. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. Now a trainer, Discovery and Leadership consultant, he&#8217;s spoken at Mind the Product Engage (Hamburg and Manchester), the Business of Software, Turing Festival, a number of ProductTanks (London, Zurich, Manchester, Birmingham, Bristol, Oxford, and Brighton&#8230; so far!) and at conferences across the US and Europe.</p>
<p><img loading="lazy" decoding="async" class="alignright size-medium wp-image-14548" src="https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-300x300.png" alt="The Product Experience logo" width="300" height="300" srcset="https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-300x300.png 300w, https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-150x150.png 150w, https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-768x768.png 768w, https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-1024x1024.png 1024w" sizes="(max-width: 300px) 100vw, 300px" /></p>
<h3>Music</h3>
<p>Our theme music is from Hamburg-based Pau, featuring ProductTank Hamburg’s own Arne Kittler on bass. <a href="https://www.facebook.com/Paupulism/" target="_blank" rel="noopener noreferrer">Listen to more on their Facebook page</a></p>
<h3>Suggest a guest</h3>
<p>Have you seen someone give a great talk? <a href="https://mindtheproduct.typeform.com/to/oi0UyX" target="_blank" rel="noopener noreferrer">Suggest a guest to us here</a></p>
<h3>Talk to us</h3>
<ul>
<li><a href="https://twitter.com/MTPpod" target="_blank" rel="noopener noreferrer">Tweet at us!</a></li>
<li>Use the #podcast channel in the <a href="https://mindtheproduct.slack.com/messages/CE13B3A23" target="_blank" rel="noopener noreferrer">Mind the Product Slack community</a></li>
</ul>

core/freeform

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How to prioritise your work for impact- Nacho Bassino (Product Leadership Coach)

How Google makes AI work at Enterprise scale – Miku Jha (Director, AI/ML and Generative AI, Google Cloud)

It’s the Strategy, stupid – Andrew Martinez-Fonts (VP Product, Honeysales)

How to achieve better results by changing your mindset – Connor Joyce (Senior User Researcher, Microsoft)

Product-led growth in action – Partho Ghosh (VP of Product, Uberall)

Using AI in healthcare products – Tetiana Telenczak (Head of Product, Merck Group)

How to improve your relationship with data – Heather Williams (Director of Product, Elsevier)

How Citi is accelerating AI in banking – Tariq Maonah (SVP of Product and Engineering, Citi)

Why can’t we get accessibility right? Claire Bauden (SVP Global Product Design, Global Payments Inc.)

Carbon Neutral Roadmaps – Chris Adams on The Product Experience

The Product Experience

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