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Mind the Product

Innovation

Sunday Rewind: Show your true innovative colours by Julia Shalet

Customer

How behavioral economics can improve product strategy

B2B product management

Artificial Intelligence (AI) & Machine Learning (ML)

Building Product Teams

Business Strategy

Data Driven Product Management

Digital Transformation

Diversity and Inclusion

Minimum Viable Product

OKRs

Prioritisation

Product Design

Product Research

Product Development Process

Product Ethics

Product Discovery

Product Leadership

Product Management Career

Product Strategy

Stakeholder Management

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Join us at #mtpcon London in 2025 – mark your calendars

Connecting fans to creators at Spotify (Dariusz Dziuk, Product Lead, Spotify)

Why teams often struggle with OKRs: A conversation with Jeff Gothelf

Deep dive: Crafting your product vision and mission

5 ways to invent and simplify as an AI/ML product manager

Join our podcast hosts Lily Smith and Randy Silver for in-depth conversations with some of the best product people around the world! Every week they chat with people in the know, covering the topics that matter to you - solving real problems, developing awesome products, building successful teams and developing careers. Find out more, subscribe, and access all episodes on <a href="https://www.mindtheproduct.com/the-product-experience/">The Product Experience homepage</a>.

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The Product Experience

<div id="buzzsprout-player-8711893"></div>
				 <script src="https://www.buzzsprout.com/1797429/8711893.js?container_id=buzzsprout-player-8711893&amp;player=small" type="text/javascript" charset="utf-8"></script>
<p><img loading="lazy" decoding="async" class="size-medium wp-image-12230 alignright" src="https://www.mindtheproduct.com/wp-content/uploads/2017/10/teresa-torres-at-mtpcon-london-2-300x200.jpg" alt="Teresa Torres at #mtpcon" width="300" height="200" srcset="https://www.mindtheproduct.com/wp-content/uploads/2017/10/teresa-torres-at-mtpcon-london-2-300x200.jpg 300w, https://www.mindtheproduct.com/wp-content/uploads/2017/10/teresa-torres-at-mtpcon-london-2-768x513.jpg 768w, https://www.mindtheproduct.com/wp-content/uploads/2017/10/teresa-torres-at-mtpcon-london-2-1024x684.jpg 1024w, https://www.mindtheproduct.com/wp-content/uploads/2017/10/teresa-torres-at-mtpcon-london-2.jpg 2048w" sizes="(max-width: 300px) 100vw, 300px" />In 2017, Teresa Torres gave one of <a href="https://www.mindtheproduct.com/critical-thinking-product-teams-teresa-torres/">our favourite talks</a> on the Mind the Product stage, introducing the concept of Opportunity Solution Trees.  Simple, powerful, and immediately useful, it&#8217;s been a critical part of our toolkits ever since. When we started this podcast, Teresa was one of the people we simply <em>had</em> to talk to &#8211; about this technique, and also about her work as a discovery coach.</p>
<p>We weren&#8217;t disappointed.</p>
<h3>Quotes of the Episode</h3>
<blockquote><p><span style="font-weight: 400;">The only person in the room who is an expert on the customer&#8217;s context is the customer.</span></p></blockquote>
<blockquote><p><span style="font-weight: 400;">If your customers don&#8217;t care that much about your product, then they&#8217;re not going to talk to you.</span></p></blockquote>
<h3>Listen if you&#8217;d like to learn more about</h3>
<ul>
<li>Discovery &#8211; when to do it, who should be involved, when does it end, and how to do it</li>
<li>Adopting a continuous mindset</li>
</ul>
<h3>Links mentioned in this episode</h3>
<ul>
<li>Follow Teresa <a href="https://twitter.com/ttorres" target="_blank" rel="noopener noreferrer">on Twitter</a>, and keep up with what she&#8217;s thinking about at <a href="https://www.producttalk.org/">Product Talk</a></li>
<li>Keystone Habits, from Charles Duhigg&#8217;s <em>The Power of Habit: Why We Do What We Do, and How to Change</em> <em>&#8211;</em>  <a href="https://smile.amazon.com/Power-Habit-What-Life-Business/dp/081298160X/" target="_blank" rel="noopener noreferrer">US</a> / <a href="https://amzn.to/2MiJIDE" target="_blank" rel="noopener noreferrer">UK</a> / <a href="https://smile.amazon.de/Die-Macht-Gewohnheit-Warum-wir/dp/3492304079/" target="_blank" rel="noopener noreferrer">DE</a></li>
<li>Tools: <a href="https://www.omnigroup.com/omnigraffle/">Omnigraffle</a>, <a href="https://miro.com/">Miro</a> (formerly RealtimeBoard)</li>
<li>The <a href="https://www.strategyzer.com/canvas/business-model-canvas">Business Model Canvas</a></li>
</ul>
<h3>Hosts</h3>
<p>The Product Experience is hosted by Lily Smith and Randy Silver.</p>
<p><strong>Lily</strong> enjoys working as a consultant product manager with early stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. She has worked on a diverse range of products &#8211; leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank in Bristol, the Product Managers&#8217; meetup with regular events and talks on Product now with 800+ members and growing. This year Lily will be launching ProductCamp in Bristol and she joins the MTP team as co-host of The Product Experience podcast.</p>
<p>A recovering music journalist and editor, <strong>Randy</strong> has been working as an interactive producer and product manager across the US and UK for nearly 20 years. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media &amp; entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. He&#8217;s spoken at Mind the Product Engage (Hamburg and Manchester), at a number of ProductTanks (London, Zurich, Manchester, Birmingham, Bristol, Oxford, and Brighton&#8230; so far!) and at conferences across the US and Europe.</p>
<p><img loading="lazy" decoding="async" class="alignright size-medium wp-image-14548" src="https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-300x300.png" alt="The Product Experience logo" width="300" height="300" srcset="https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-300x300.png 300w, https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-150x150.png 150w, https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-768x768.png 768w, https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-1024x1024.png 1024w" sizes="(max-width: 300px) 100vw, 300px" /></p>
<h3>Music</h3>
<p>Our theme music is from Hamburg-based Pau, featuring ProductTank Hamburg’s own Arne Kittler on bass. <a href="https://www.facebook.com/Paupulism/" target="_blank" rel="noopener noreferrer">Listen to more on their Facebook page</a></p>
<h3>Suggest a guest</h3>
<p>Have you seen someone give a great talk? <a href="https://mindtheproduct.typeform.com/to/oi0UyX" target="_blank" rel="noopener noreferrer">Suggest a guest to us here</a></p>
<h3>Talk to us</h3>
<ul>
<li><a href="https://twitter.com/MTPpod" target="_blank" rel="noopener noreferrer">Tweet at us!</a></li>
<li>Use the #podcast channel in the <a href="https://mindtheproduct.slack.com/messages/CE13B3A23" target="_blank" rel="noopener noreferrer">Mind the Product Slack community</a></li>
</ul>

core/freeform

Podcast

How to prioritise your work for impact- Nacho Bassino (Product Leadership Coach)

How Google makes AI work at Enterprise scale – Miku Jha (Director, AI/ML and Generative AI, Google Cloud)

It’s the Strategy, stupid – Andrew Martinez-Fonts (VP Product, Honeysales)

How to achieve better results by changing your mindset – Connor Joyce (Senior User Researcher, Microsoft)

Product-led growth in action – Partho Ghosh (VP of Product, Uberall)

Using AI in healthcare products – Tetiana Telenczak (Head of Product, Merck Group)

How to improve your relationship with data – Heather Williams (Director of Product, Elsevier)

How Citi is accelerating AI in banking – Tariq Maonah (SVP of Product and Engineering, Citi)

Why can’t we get accessibility right? Claire Bauden (SVP Global Product Design, Global Payments Inc.)

Product outcomes and company values go hand in hand – Brian Walsh (SVP of Product, Pendo)

Discover Everything – Teresa Torres on The Product Experience

The Product Experience

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