post

Footer About

Footer Contribute

Footer Get Involved

Footer Links

Mind the Product

Product Management

Sunday Rewind: Whose job is it anyway? The rise of Product Ops and why it deserves to be an independent function

Guest Post

Creating metrics that matter

B2B product management

Artificial Intelligence (AI) & Machine Learning (ML)

Building Product Teams

Business Strategy

Data Driven Product Management

Digital Transformation

Diversity and Inclusion

Minimum Viable Product

OKRs

Prioritisation

Product Design

Product Research

Product Development Process

Product Ethics

Product Discovery

Product Leadership

Product Management Career

Product Strategy

Stakeholder Management

🌎 <a href="https://www.mindtheproduct.com/world-product-day/" style="color:#FFFFFF;text-decoration:underline;">Happy World Product Day!</a> Be sure to celebrate product, yourself, and your peers today! 🎉

How much are product managers getting paid in 2024?

Leading product ops at Delivery Hero with Koen Dubelaar

Connecting fans to creators at Spotify (Dariusz Dziuk, Product Lead, Spotify)

“You’re not as competent as you think” 5 lessons from Ken Chin on navigating a product career (CPO, Spark Networks)

Everything wrong with the product management job market. And how to fix it

Andres is a freelance writer and digital marketer with a background in engineering and a keen interest in the latest technology advancements. He currently helps tech companies and startups tell their stories by turning their complex ideas into easy to understand material. You can reach out to him on LinkedIn

Andres Phillips

<p>In this <a href="https://www.mindtheproduct.com/producttank/" target="_blank" rel="noopener noreferrer">ProductTank</a> London talk, Product Consultant, <a href="https://www.linkedin.com/in/darrengavigan/" target="_blank" rel="noopener noreferrer">Darren Gavigan</a> explains the importance of emotional intelligence and how it can make you a better product manager.</p>
<p>His key points include:</p>
<ul>
<li>The emotional intelligence umbrella</li>
<li>Empathy</li>
<li>Curiosity and adaptability</li>
<li>Passion and belief</li>
</ul>
<p>Watch the video to see Darren’s talk in full. Or read on for an overview of his key points.</p>
<h2>The emotional intelligence umbrella</h2>
<p>Upon joining a new company as a consultant, Darren was told he would be ok because he had good emotional intelligence. The umbrella of things that encompasses what emotional intelligence is can be large, as emotional intelligence can be defined differently for everyone. Darren provides five areas to focus on that will help product managers to improve their working day, deliver successful products, enable their teams and further their product careers.</p>
<h2>Empathy</h2>
<p>Empathy is the most valuable component of emotional intelligence. It underpins everything and is the biggest point of anything to do with emotional intelligence. It refers to the ability to understand and share the feelings of another person. Some ways to showcase empathy are to build relationships, say hi to colleagues, make small connections and make people feel valued. Product managers are in the middle of teams and it is the product manager’s job to connect the team together.</p>
<h2>Curiosity and adaptability</h2>
<p>Two other areas of focus Darren mentions are curiosity and adaptability. Product managers need to be willing to learn and become knowledgeable sponges. They must also be flexible and recognize when to continue a course of action and when it’s time for a change.</p>
<h2>Passion and belief</h2>
<p>Finally, passion and belief are two areas that are inherently linked. Product managers need to be passionate about the work they are doing. It’s infectious. If the product manager is passionate then their team will be also. They must also be able to show that they believe. They must have trust, faith, and confidence in their people and their products.</p>
<p>The key takeaway from this talk is that it doesn’t matter where we work, emotional intelligence is important.</p>
<h4>You might also like:</h4>
<ul>
<li><a href="https://www.mindtheproduct.com/the-secret-sauce-to-hiring-great-product-people-by-kate-leto/" target="_blank" rel="noopener noreferrer">The Secret Sauce to Hiring Great Product People by Kate Leto</a></li>
</ul>

core/freeform

Product Management Skills

How to keep your head about generative AI (when everyone is losing theirs) by Claire Woodcock

How to F.A.I.L. better in product by Marc Abraham

10 years Wiser: Lessons learned from scaling Wise by Nilan Peiris

Fighting product-market drift by Dave Wascha

Experiment like a boss by Merissa Silk

How to find out what your customers want by Janet Bumpas

All product management should be focused on growth by Partho Ghosh

Product, dance, and pockets of brilliance by Pippa Topp

A quick look at decision supervision by Lucy Spence

Identify and manage imposter syndrome by Phyllis Njoroge

Emotional Intelligence and Product By Darren Gavigan

ProductTank Hong Kong

ProductTank Montréal

ProductTank Thanh Pho Ho Chi Minh

ProductTank Chicago

ProductTank Jacksonville

ProductTank Charlotte

ProductTank Pittsburgh

ProductTank Bangkok

ProductTank Cardiff

ProductTank Exeter

ProductTank Seattle

ProductTank Köln

ProductTank Leeds

ProductTank Raleigh

ProductTank Norwich

ProductTank Manchester

ProductTank Newcastle Upon Tyne

ProductTank München

ProductTank Hamburg

ProductTank Düsseldorf

ProductTank Warsaw

ProductTank Tokyo