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Andres is a freelance writer and digital marketer with a background in engineering and a keen interest in the latest technology advancements. He currently helps tech companies and startups tell their stories by turning their complex ideas into easy to understand material. You can reach out to him on LinkedIn

Andres Phillips

<p>In this <a href="https://www.mindtheproduct.com/producttank/" target="_blank" rel="noopener noreferrer">ProductTank</a> London talk, Product Consultant, <a href="https://www.linkedin.com/in/darrengavigan/" target="_blank" rel="noopener noreferrer">Darren Gavigan</a> explains the importance of emotional intelligence and how it can make you a better product manager.</p>
<p>His key points include:</p>
<ul>
<li>The emotional intelligence umbrella</li>
<li>Empathy</li>
<li>Curiosity and adaptability</li>
<li>Passion and belief</li>
</ul>
<p>Watch the video to see Darren’s talk in full. Or read on for an overview of his key points.</p>
<h2>The emotional intelligence umbrella</h2>
<p>Upon joining a new company as a consultant, Darren was told he would be ok because he had good emotional intelligence. The umbrella of things that encompasses what emotional intelligence is can be large, as emotional intelligence can be defined differently for everyone. Darren provides five areas to focus on that will help product managers to improve their working day, deliver successful products, enable their teams and further their product careers.</p>
<h2>Empathy</h2>
<p>Empathy is the most valuable component of emotional intelligence. It underpins everything and is the biggest point of anything to do with emotional intelligence. It refers to the ability to understand and share the feelings of another person. Some ways to showcase empathy are to build relationships, say hi to colleagues, make small connections and make people feel valued. Product managers are in the middle of teams and it is the product manager’s job to connect the team together.</p>
<h2>Curiosity and adaptability</h2>
<p>Two other areas of focus Darren mentions are curiosity and adaptability. Product managers need to be willing to learn and become knowledgeable sponges. They must also be flexible and recognize when to continue a course of action and when it’s time for a change.</p>
<h2>Passion and belief</h2>
<p>Finally, passion and belief are two areas that are inherently linked. Product managers need to be passionate about the work they are doing. It’s infectious. If the product manager is passionate then their team will be also. They must also be able to show that they believe. They must have trust, faith, and confidence in their people and their products.</p>
<p>The key takeaway from this talk is that it doesn’t matter where we work, emotional intelligence is important.</p>
<h4>You might also like:</h4>
<ul>
<li><a href="https://www.mindtheproduct.com/the-secret-sauce-to-hiring-great-product-people-by-kate-leto/" target="_blank" rel="noopener noreferrer">The Secret Sauce to Hiring Great Product People by Kate Leto</a></li>
</ul>

core/freeform

Product Management Skills

How to keep your head about generative AI (when everyone is losing theirs) by Claire Woodcock

How to F.A.I.L. better in product by Marc Abraham

10 years Wiser: Lessons learned from scaling Wise by Nilan Peiris

Fighting product-market drift by Dave Wascha

Experiment like a boss by Merissa Silk

How to find out what your customers want by Janet Bumpas

All product management should be focused on growth by Partho Ghosh

Product, dance, and pockets of brilliance by Pippa Topp

A quick look at decision supervision by Lucy Spence

Identify and manage imposter syndrome by Phyllis Njoroge

Emotional Intelligence and Product By Darren Gavigan

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