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Mind the Product

Product Management

Sunday Rewind: Whose job is it anyway? The rise of Product Ops and why it deserves to be an independent function

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Join our podcast hosts Lily Smith and Randy Silver for in-depth conversations with some of the best product people around the world! Every week they chat with people in the know, covering the topics that matter to you - solving real problems, developing awesome products, building successful teams and developing careers. Find out more, subscribe, and access all episodes on <a href="https://www.mindtheproduct.com/the-product-experience/">The Product Experience homepage</a>.

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The Product Experience

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<p><em>A quick update to this episode:  Since we recorded this episode, one of our guests has made a change.  Eli Montgomery is now known as Saielle DaSilva and goes by the pronouns she/her. We’ve worked with her to update the links below, but we wanted to make sure that there wasn’t any confusion about the name for people just listening to it for the first time now.<br />
</em><br />
Diversity at work comes in many forms, but neurodiversity is one that we don&#8217;t discuss as much in the workplace. Th<span style="font-size: 1rem;">i</span><span style="font-size: 1rem;">s week, we&#8217;re joined on the podcast by </span>Marton Gaspar and <em>Saielle</em> DaSilva, to give us two different points of view on the topic. Marton&#8217;s recently been talking publicly about his experiences as an autistic person in product, while <em>Saielle</em> leads Cazoo&#8217;s <em>Diverse Abilities Employee Resource Group</em> which advocates for disabilities and neurodiversity inclusion in the workplace.</p>
<p><span style="font-size: 1rem;">In this episode, sponsored by <a href="https://amplitude.com/mtp" target="_blank" rel="noopener noreferrer"><em>Amplitude</em></a>, l</span><span style="font-size: 1rem;">isten to learn about:</span></p>
<ul>
<li>Neurodiversity</li>
<li>Inclusivity in the workplace</li>
<li>Autism and the Tech Industry</li>
</ul>
<h3><span style="color: inherit; font-family: rawline, sans-serif; font-size: 1.75rem;">Quote of the Episode</span></h3>
<blockquote><p>Culture fit is the easiest way to discount someone and the people who do that very often cannot define what culture is. But what it boils down to, a lot of the time, is that they think they are Freud, and they see my facial expression or my body language and they mistake it for something else. You cannot apply the same principles for an autistic person because their face, their tone, their body language will not do the same things. (<em>Marton Gaspar</em>)</p></blockquote>
<h3><span style="color: inherit; font-family: rawline, sans-serif; font-size: 1.75rem;">Related Links</span></h3>
<ul>
<li>Follow Marton on <a href="https://twitter.com/ProductWhispere" target="_blank" rel="noopener noreferrer">Twitter</a>, <a href="https://www.linkedin.com/in/martongaspar/" target="_blank" rel="noopener noreferrer">LinkedIn</a> and his website, <a href="https://product-whisperer.com/" target="_blank" rel="noopener noreferrer">Product Whisperer</a></li>
<li>Follow <em>Saielle</em> on <a href="https://twitter.com/Intentionaut" target="_blank" rel="noopener noreferrer">Twitter</a>, <a href="https://www.linkedin.com/in/elisymeon/" target="_blank" rel="noopener noreferrer">LinkedIn</a> and her website, <a href="https://intentionaut.io/" target="_blank" rel="noopener noreferrer">Intentionaut</a></li>
<li>Resource base at <a href="https://www.autism.org/" target="_blank" rel="noopener noreferrer">Autism.com</a></li>
<li>Forbeson <a href="https://www.forbes.com/sites/drnancydoyle/2020/03/06/is-recruiting-autistic-male-coders--neurodiversity-inclusion-or-exploitation/?sh=2c80ae27edaf" target="_blank" rel="noopener noreferrer"><em>Hiring Autistic Male Coders</em></a></li>
<li>Acas on <a href="https://archive.acas.org.uk/neurodiversity" target="_blank" rel="noopener noreferrer"><em>Neurodiversity In The Workplace</em></a></li>
<li>SAP on <a href="https://www.sap.com/uk/insights/hr/hcm-neurodiversity-inclusion-in-the-workplace.html" target="_blank" rel="noopener noreferrer"><em>HCM &amp; Neurodiversity Inclusivity</em></a></li>
<li>Harvard Business Review on <a href="https://hbr.org/2017/05/neurodiversity-as-a-competitive-advantage" target="_blank" rel="noopener noreferrer"><em>Neurodiversity As A Competitive Advantage</em></a></li>
</ul>
<h3>Get in Touch, Rate Us and More!</h3>
<ul>
<li>Visit <a href="https://www.mindtheproduct.com/the-product-experience/" target="_blank" rel="noopener noreferrer">The Product Experience homepage</a> for more information and more episodes!</li>
<li>Know the perfect guest? Great! <a href="https://mindtheproduct.typeform.com/to/oi0UyX" target="_blank" rel="noopener noreferrer">Suggest them here</a></li>
<li>Chat to us on <a href="https://twitter.com/MTPpod" target="_blank" rel="noopener noreferrer">Twitter</a> or in our dedicated <a href="https://mindtheproduct.slack.com/messages/CE13B3A23" target="_blank" rel="noopener noreferrer">Mind the Product #podcast Slack channel</a></li>
<li>Review us on your podcast app so that we can use your feedback to be better</li>
<li>Like our theme music? It&#8217;s Hamburg-based <a href="https://open.spotify.com/artist/1VMVuOfARzbrNK6mCJs14o?si=As_IFCusT8y7mRIRikgYLw" target="_blank" rel="&quot;noopener noopener noreferrer">Pau</a>, featuring ProductTank Hamburg’s Arne Kittler!</li>
</ul>
<h3>Our Hosts</h3>
<p>The Product Experience is hosted by Lily Smith and Randy Silver.</p>
<p><strong>Lily</strong> enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She&#8217;s currently Head of Innovation at Go Compare and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She&#8217;s worked on a diverse range of products &#8211; leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol (which now has 800+ members!) and runs ProductCamp in Bristol and Bath.</p>
<p><strong>Randy</strong> is a product consultant and coach who has been working as an interactive producer and product manager across the US and UK for nearly 20 years. A recovering music journalist and editor, he launched Amazon’s music stores in the US and UK, and has worked across sectors including museums and arts groups, online education, media and entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. Randy&#8217;s book, <a href="https://outofowls.com/book" target="_blank" rel="noopener noreferrer"><em>What Do We Do Now? A Product Manager&#8217;s Guide to Strategy in the Time of COVID-19</em></a> is out now, with all profits going to COVID-19 relief efforts.</p>

core/freeform

The F words of highly successful product organisations by Saielle DaSilva

Building fair and innovative teams: The promise and power of behavioural science by Bibi Groot

ProductTank Hamburg celebrates Global Accessibility Awareness Day

From pandemic to pingdemic – Building through uncertainty

Product innovation is on the edge by Dave Dame

Is Inclusive Design Enough? by Julian Thompson

A product manager’s approach to growing teams

Thinking Outside the Product Box by Jimena Almendares

Inclusive Design: Dreams and Disasters by Nancy Douyon

Inclusivity: Talking Up in UX by Jeremy Bailey

Not your typical product people – Marton Gaspar and Saielle DaSilva on The Product Experience

Not your typical product people – Marton Gaspar and Saielle DaSilva on The Product Experience

The Product Experience

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