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Mind the Product

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#mtpcon London is back in 2025 – mark your calendars

Product Management

Sunday Rewind: How to make product decisions with transparency and trust by Ellen Gottesdiener

B2B product management

Artificial Intelligence (AI) & Machine Learning (ML)

Building Product Teams

Business Strategy

Data Driven Product Management

Digital Transformation

Diversity and Inclusion

Minimum Viable Product

OKRs

Prioritisation

Product Design

Product Research

Product Development Process

Product Ethics

Product Discovery

Product Leadership

Product Management Career

Product Strategy

Stakeholder Management

🌎 <a href="https://www.mindtheproduct.com/world-product-day/" style="color:#FFFFFF;text-decoration:underline;">Happy World Product Day!</a> Be sure to celebrate product, yourself, and your peers today! 🎉

How Google makes AI work at Enterprise scale – Miku Jha (Director, AI/ML and Generative AI, Google Cloud)

5 ways to invent and simplify as an AI/ML product manager

Why teams often struggle with OKRs: A conversation with Jeff Gothelf

Building your own user experience and software stack: This week’s product news

Join our podcast hosts Lily Smith and Randy Silver for in-depth conversations with some of the best product people around the world! Every week they chat with people in the know, covering the topics that matter to you - solving real problems, developing awesome products, building successful teams and developing careers. Find out more, subscribe, and access all episodes on <a href="https://www.mindtheproduct.com/the-product-experience/">The Product Experience homepage</a>.

podcaster

The Product Experience

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<p>The <img loading="lazy" decoding="async" class="alignright size-medium wp-image-14842" src="https://www.mindtheproduct.com/wp-content/uploads/2019/01/Mona-Patel-300x264.jpeg" alt="Mona Patel" width="300" height="264" srcset="https://www.mindtheproduct.com/wp-content/uploads/2019/01/Mona-Patel-300x264.jpeg 300w, https://www.mindtheproduct.com/wp-content/uploads/2019/01/Mona-Patel.jpeg 545w" sizes="(max-width: 300px) 100vw, 300px" />founder and CEO of NYC-based Motivate Design, <strong>Mona Patel</strong>, first came to our attention after appearing on another great podcast, Jonathan Courtney and Jake Knapp&#8217;s <em>Product Breakfast Club</em>.  She spoke about running and scaling an agency, which was interesting &#8211; but what really got us was her unique take on the Discovery process.  Her Insider Insight process ignores all the traditional things we know about leading questions and ignoring bias &#8211; and she claims that it generates results in as little as two weeks.  As veterans of some long and frustrating discovery processes, we had to learn more about this.</p>
<h3>Quote of the Episode</h3>
<blockquote><p>One of the things I&#8217;ve recognised, in working with Product and Innovation folks, especially those that subscribe to an agile and lean methodology is that they kept skipping &#8216;research&#8217;, especially discovery research.  And when they did validation research, they really just wanted to hear what they wanted to hear.</p></blockquote>
<h3>Listen if you&#8217;d like to learn more about:</h3>
<ul>
<li>How to use this approach to complement your current research methods</li>
<li>How you can use this technique to run your own Research sprint &#8211; and how that pairs with Design sprints</li>
<li>The difference between interviews and conversations</li>
<li>Introducing your kids to Product thinking</li>
</ul>
<h3>Links mentioned in this episode:</h3>
<ul>
<li><a href="https://www.motivatedesign.com/" target="_blank" rel="noopener">Motivate Design</a></li>
<li>The <a href="https://www.motivatedesign.com/insider-insight/" target="_blank" rel="noopener">Insider Insight</a> methodology</li>
<li>Want to be an Insider yourself? <a href="mailto:clare@motivatedesign.com?subject=I'd like to be an Insider (referral from @MtPpod) &quot;" target="_blank" rel="noopener">Get fast-tracked</a>.</li>
<li><em>The Thing About Swings</em> children&#8217;s book (<a href="https://mascotbooks.com/mascot-marketplace/buy-books/childrens/picture-books/the-thing-about-swings/" target="_blank" rel="noopener">US</a>) (<a href="https://amzn.to/2CzmwZM" target="_blank" rel="noopener">UK</a>)</li>
</ul>
<h3>Hosts</h3>
<p>The Product Experience is hosted by Lily Smith and Randy Silver.</p>
<p><strong>Lily</strong> enjoys working as a consultant product manager with early stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. She has worked on a diverse range of products &#8211; leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank in Bristol, the Product Managers&#8217; meetup with regular events and talks on Product now with 800+ members and growing. This year Lily will be launching Productcamp in Bristol and she joins the MTP team as co-host of  The Product Experience podcast.</p>
<p>A recovering music journalist and editor, <strong>Randy</strong> has been working as an interactive producer and product manager across the US and UK for nearly 20 years. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media &amp; entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. He&#8217;s also spoken at Mind the Product Engage (Hamburg), at a number of ProductTanks (London, Zurich, Manchester, Birmingham, Bristol, Oxford,  &amp; Brighton&#8230; so far!) and at conferences across the US and Europe.</p>
<p><img loading="lazy" decoding="async" class="alignright size-medium wp-image-14548" src="https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-300x300.png" alt="The Product Experience logo" width="300" height="300" srcset="https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-300x300.png 300w, https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-150x150.png 150w, https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-768x768.png 768w, https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-1024x1024.png 1024w" sizes="(max-width: 300px) 100vw, 300px" /></p>
<h3>Music</h3>
<p>Our theme music is from Hamburg-based Pau, featuring ProductTank Hamburg’s own Arne Kittler on bass. <a href="https://www.facebook.com/Paupulism/">Listen to more on their Facebook page</a></p>
<h3>Suggest a guest</h3>
<p>Have you seen someone give a great talk? <a href="https://mindtheproduct.typeform.com/to/oi0UyX" target="_blank" rel="noopener">Suggest a guest to us here</a></p>
<h3>Talk to us</h3>
<ul>
<li><a href="https://twitter.com/MTPpod" target="_blank" rel="noopener">Tweet at us!</a></li>
<li>Slack: <a href="https://mindtheproduct.slack.com/messages/CE13B3A23" target="_blank" rel="noopener">Use the #podcast channel in the Mind the Product slack community</a></li>
</ul>

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Podcast

How to prioritise your work for impact- Nacho Bassino (Product Leadership Coach)

It’s the Strategy, stupid – Andrew Martinez-Fonts (VP Product, Honeysales)

How to achieve better results by changing your mindset – Connor Joyce (Senior User Researcher, Microsoft)

Product-led growth in action – Partho Ghosh (VP of Product, Uberall)

Using AI in healthcare products – Tetiana Telenczak (Head of Product, Merck Group)

How to improve your relationship with data – Heather Williams (Director of Product, Elsevier)

How Citi is accelerating AI in banking – Tariq Maonah (SVP of Product and Engineering, Citi)

Why can’t we get accessibility right? Claire Bauden (SVP Global Product Design, Global Payments Inc.)

Product outcomes and company values go hand in hand – Brian Walsh (SVP of Product, Pendo)

Podcast: Breaking the Rules and Generating Insights with Mona Patel

The Product Experience

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