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Mind the Product

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Martin Eriksson has 25+ years experience building world-class online products in both corporate and start-up environments for global brands such as Monster, Financial Times, Huddle, and Covestor. He is the Founder of ProductTank, the Co-Founder and Curator of Mind the Product, and a Product Partner at leading venture capital fund EQT Ventures. He is also the author of the best-seller <em>Product Leadership, How Top Product Leaders Launch Great Products and Build Successful Teams</em> (O'Reilly, 2017).

Martin Eriksson

<p>There’s a lot of confusion around <a href="https://www.mindtheproduct.com/what-exactly-is-a-product-manager/" target="_blank" rel="noopener noreferrer">product management job titles</a>, seniority, and hierarchy. This makes it hard to compare jobs, plan your career, and attract the right talent to your team. In this post, I&#8217;ll walk through the product manager levels, providing overviews for each product role, and some useful content to refer to.</p>
<h2>Product manager levels</h2>
<p>A standard is emerging from most successful product teams and organisations that can serve as a template for your own. Let&#8217;s take a look:</p>
<h3>Associate Product Manager</h3>
<p>This is an entry-level product position, for someone who is brand new to the role. It also has a specific connotation with an <a href="https://careers.google.com/programs/apm/" target="_blank" rel="noopener noreferrer">Associate Product Manager (APM) program</a>. This is a common rotational apprenticeship program in larger companies like <a href="https://www.google.co.uk/" target="_blank" rel="noopener noreferrer">Google</a> and <a href="https://www.facebook.com/" target="_blank" rel="noopener noreferrer">Facebook</a>. The typical APM is a recent graduate. The aim—similar to most apprenticeships—is to develop these candidates into full-time positions through a combination of training and hands-on involvement with real projects.</p>
<h3>Junior Product Manager</h3>
<p>A Junior Product Manager is also new to the role but doesn’t require as much hands-on training as an Associate Product Manager. They operate independently with a product development team, maybe on a smaller product or area, and under the leadership and mentorship of a more senior product manager. A Junior Product Manager typically has some work experience under their belt already and can come from any background. Engineering, design, or business are the most common backgrounds. Some of the best product managers out there have come from customer support, QA, or business analyst roles.</p>
<p>For advice on hiring a Junior Product Manager, check out <a href="https://www.mindtheproduct.com/how-do-you-choose-who-to-hire-as-a-junior-product-manager/" target="_blank" rel="noopener noreferrer">&#8216;How do you Choose who to Hire as a Junior Product Manager?&#8217;.</a></p>
<h3>Product Manager</h3>
<p>The most common job title of a <a href="https://www.mindtheproduct.com/the-habits-of-successful-product-managers-dave-martin-on-the-product-experience/" target="_blank" rel="noopener noreferrer">product manager</a> can span a wide gamut of experience, responsibility, and skills. Broadly this is someone who operates independently, leads the work of a product development team, and is responsible for a product or customer journey. Because it’s the most common title, it&#8217;s important to consider what product they manage.  For example, if they’re a product manager for Facebook’s news feed and impact billions of users, they’re probably more senior and experienced than a product manager at a brand new startup.</p>
<p>For some insights on the Product Manager role see &#8216;<a href="https://www.mindtheproduct.com/how-do-you-become-a-product-manager/" target="_blank" rel="noopener noreferrer">How do you Become a Product Manager?&#8217;</a> by Liam Smith and discover what it is that Jase Clamp believes really makes a Product person in &#8216;<a href="https://www.mindtheproduct.com/whats-in-the-dna-of-product-people/" target="_blank" rel="noopener noreferrer">What’s in the DNA of Product People?&#8217;</a>.</p>
<figure id="attachment_24005" aria-describedby="caption-attachment-24005" style="width: 1024px" class="wp-caption aligncenter"><a href="https://www.mindtheproduct.com/wp-content/uploads/2018/07/A-product-Manager-working-with-post-its.jpg"><img loading="lazy" decoding="async" class="wp-image-24005 size-large" src="https://www.mindtheproduct.com/wp-content/uploads/2018/07/A-product-Manager-working-with-post-its-1024x576.jpg" alt="A product managers working with post its on a wall" width="1024" height="576" srcset="https://www.mindtheproduct.com/wp-content/uploads/2018/07/A-product-Manager-working-with-post-its-1024x576.jpg 1024w, https://www.mindtheproduct.com/wp-content/uploads/2018/07/A-product-Manager-working-with-post-its-300x169.jpg 300w, https://www.mindtheproduct.com/wp-content/uploads/2018/07/A-product-Manager-working-with-post-its-768x432.jpg 768w, https://www.mindtheproduct.com/wp-content/uploads/2018/07/A-product-Manager-working-with-post-its-285x160.jpg 285w, https://www.mindtheproduct.com/wp-content/uploads/2018/07/A-product-Manager-working-with-post-its-570x320.jpg 570w" sizes="(max-width: 1024px) 100vw, 1024px" /></a><figcaption id="caption-attachment-24005" class="wp-caption-text">Product Managers identify customer needs, set the strategy, roadmap, and feature definition for a product (Image: Shutterstock)</figcaption></figure>
<h3>Senior Product Manager</h3>
<p>A senior Product Manager does the same thing as a product manager but has a senior title either in recognition of their contributions, the relative importance of their product, or reflects the fact that they also spend time mentoring junior product managers. In some organisations, this is a hybrid role.  The Senior Product Manager is hands-on with a product and also has some line-management responsibilities.</p>
<h3>Product Lead / Lead Product Manager</h3>
<p>This is a newer role, and usually a very senior product manager who is responsible for a critical product in the company. This can be equivalent in rank to a Senior Product Manager through to a VP Product. The difference is they are not managing other product managers at all — they are simply exceptional product managers who want to stay hands-on and leave people management to others.</p>
<p>In many ways, this is similar to the <a href="https://medium.com/hitachisolutions-braintrust/what-is-a-software-architect-anyway-b935ecb64c4d" target="_blank" rel="noopener noreferrer">Architect track in engineering</a> (in contrast to the CTO track), and something we should encourage more. Just because you’re a great product manager and want to advance in your career, it doesn’t mean you should have to move away from being a hands-on product manager to a leader of other product managers. Some people are just better suited to one path than the other. Recognising who is great at <a href="https://www.mindtheproduct.com/product-leadership-is-hard-by-marty-cagan/" target="_blank" rel="noopener noreferrer">leadership</a> and who is great at building amazing products is equally important and valuable to an organisation.</p>
<h3>Product Director / Group Product Manager</h3>
<p>A Product Director or Group Product Manager is where the role starts to change. It goes from an individual contributor who owns a product and works hands-on with engineering and design teams, to someone who has stepped back from the day-to-day to focus on leading other product managers and working on alignment. This is where soft skills around people management become a critical part of the job — managing people is even harder than managing products!</p>
<h3>VP Product / Head of Product</h3>
<p>This is similar to a Director, but common in larger companies with more products and management layers, or as the most senior product person in a startup. This role is all about managing other product managers. Additionally, a VP will usually be responsible for managing a team budget — some organisations even throw in P&amp;L responsibility.</p>
<p>In many startups, this is called a Head of Product but I’m not personally a fan of that title as there’s no way to promote a Head of Product — they’re already the Head!</p>
<p>In <a href="https://www.mindtheproduct.com/how-i-got-my-job-morgan-beschle/" target="_blank" rel="noopener noreferrer">this instalment of How I got my job,</a> you can see how Morgan Beschle landed the role of VP of Product at Cureatr after working in product management for 14 years.</p>
<h3>CPO / Chief Product Officer</h3>
<p>A <a href="https://www.mindtheproduct.com/tag/cpo/" target="_blank" rel="noopener noreferrer">Chief Product Officer (CPO)</a> is the most senior product person in an organisation. They usually manage more than one team of product managers and represent product in the C-suite or management team. They’re responsible for overall product strategy and alignment within their teams and with other parts of the organisation.</p>
<p>The difference between a VP Product and CPO in smaller companies isn&#8217;t huge, and the title is used interchangeably for the most senior product person in the company. But in larger organisations that have both roles, we can again borrow from our engineering friends to clarify the difference. The VP Product is responsible for the team, the processes, and getting things done, while the CPO is responsible for the product vision, product architecture, and overall organisational alignment.</p>
<p>In <a href="https://www.mindtheproduct.com/where-does-product-fit-whats-being-a-cpo-really-like-dave-wascha-tells-all/" target="_blank" rel="noopener noreferrer">&#8216;Where Does Product Fit? What’s Being a CPO Really Like?&#8217;</a>, Zoopla’s CPTO Dave Wascha shares his take on the reality of the CPO role, where Product fits within the organisation, what skills product managers need to be successful, and more. You can also learn how Ashley Fidler went from a PhD in Linguistics to a CPO at Eigen Technologies in her instalment of <a href="https://www.mindtheproduct.com/how-i-got-my-job-in-product-ashley-fidler-cpo/" target="_blank" rel="noopener noreferrer">How I got my job</a>.</p>
<h2>One size does not fit all</h2>
<p>Most companies don’t need all these tiers of course, so it’s important to think about how this fits into your organisation. At a startup, you might have a single Product Manager. As you grow, a couple of Product Managers could report to a Head of Product/VP Product. Only as the company grows and the suite of products grows do you need to consider more layers. As with anything else in product, these team structures and tiers should be aligned with customer needs. This way, you can incentivise and <a href="https://www.mindtheproduct.com/october-roundup-data-ethics-values-building-empowered-product-teams-scaling-and-more/" target="_blank" rel="noopener noreferrer">organise teams</a> in alignment with your company goals.</p>
<figure id="attachment_24010" aria-describedby="caption-attachment-24010" style="width: 1024px" class="wp-caption aligncenter"><a href="https://www.mindtheproduct.com/wp-content/uploads/2018/07/Product-Manager-presenting-progress-on-company-goals.jpg"><img loading="lazy" decoding="async" class="wp-image-24010 size-large" src="https://www.mindtheproduct.com/wp-content/uploads/2018/07/Product-Manager-presenting-progress-on-company-goals-1024x683.jpg" alt="Product Manager presenting progress on company goals" width="1024" height="683" srcset="https://www.mindtheproduct.com/wp-content/uploads/2018/07/Product-Manager-presenting-progress-on-company-goals-1024x683.jpg 1024w, https://www.mindtheproduct.com/wp-content/uploads/2018/07/Product-Manager-presenting-progress-on-company-goals-300x200.jpg 300w, https://www.mindtheproduct.com/wp-content/uploads/2018/07/Product-Manager-presenting-progress-on-company-goals-768x512.jpg 768w" sizes="(max-width: 1024px) 100vw, 1024px" /></a><figcaption id="caption-attachment-24010" class="wp-caption-text">As your organisation grows, you will need to consider the different product manager levels you need on your team</figcaption></figure>
<h2>Product Owner ≠ Product Manager</h2>
<p><a href="https://www.mindtheproduct.com/tag/product-owner/" target="_blank" rel="noopener noreferrer">Product Owner</a> is a job role that came out of <a href="https://www.mindtheproduct.com/tag/agile/" target="_blank" rel="noopener noreferrer">Agile</a> and <a href="https://www.aha.io/roadmapping/guide/product-development-methodologies/what-is-scrum#:~:text=Scrum%20is%20the%20most%20widely,iterate%20towards%20a%20common%20goal." target="_blank" rel="noopener noreferrer">Scrum</a>, and although many organisations use it as a job title that is interchangeable with Product Manager, it’s not correct. In Scrum, the Product Owner is defined as the person who is responsible for grooming the backlog. While in Agile it&#8217;s defined as the representative of the business, and neither entirely describe the full breadth of a Product Manager&#8217;s responsibilities.</p>
<p>Product Owner is a role you play in an Agile team, whereas a Product Manager is the job title of someone responsible for a product and its outcome on the customer and the business.</p>
<p>Now a lot of Product Owners out there are great Product Managers, and they should just change their title. But a fair number of Product Owners have simply completed a certified Scrum product owner course and now think they’re equivalent to a Product Manager. Doing so sets them up to fail as they never consider the broader role. So if you&#8217;re tasking a Product Owner with the broader product management responsibilities, make sure you provide the training they need to master the full breadth of the role (and then change their title).</p>
<h2>Structure = Clarity</h2>
<p>Having clear and common structures for product management job titles in our teams will help us all better understand our careers, roles, and teams. This structure should provide the right foundation for you and your teams to ask: Do your team&#8217;s titles accurately reflect their jobs? Are they clear enough that applicants looking at your open vacancies know what you&#8217;re hiring for and if the job is for them? Or do you need to rethink your structure to maximise clarity?</p>
<p>Discover more content on <a href="https://www.mindtheproduct.com/category/product-management-career/" target="_blank" rel="noopener noreferrer">Product Management Career</a> or use our <a href="https://www.mindtheproduct.com/content-a-z/" target="_blank" rel="noopener noreferrer">Content A-Z</a> to find even more product management content. Become a member to explore our popular 3-part series, Climbing the Career Ladder:</p>
<ul>
<li><a href="https://www.mindtheproduct.com/climbing-the-career-ladder-part-1-associates-juniors-and-product-managers/" target="_blank" rel="noopener noreferrer">Part 1: Associates, Juniors, and Product Managers</a></li>
<li><a href="https://www.mindtheproduct.com/climbing-the-career-ladder-part-2-senior-product-lead-and-product-director-roles/" target="_blank" rel="noopener noreferrer">Part 2: Senior, Product Lead, and Product Director Roles</a></li>
<li><a href="https://www.mindtheproduct.com/climb-the-product-career-ladder-part-3-head-of-product-vp-product-and-cpo-roles/" target="_blank" rel="noopener noreferrer">Part 3: Head of Product, VP Product, and CPO Roles</a></li>
</ul>

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Product manager job titles and hierarchy

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