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Mind the Product

mission statement

Deep dive: Crafting your product vision and mission

Podcast

Connecting fans to creators at Spotify (Dariusz Dziuk, Product Lead, Spotify)

B2B product management

Artificial Intelligence (AI) & Machine Learning (ML)

Building Product Teams

Business Strategy

Data Driven Product Management

Digital Transformation

Diversity and Inclusion

Minimum Viable Product

OKRs

Prioritisation

Product Design

Product Research

Product Development Process

Product Ethics

Product Discovery

Product Leadership

Product Management Career

Product Strategy

Stakeholder Management

🌎 <a href="https://www.mindtheproduct.com/world-product-day/" style="color:#FFFFFF;text-decoration:underline;">Happy World Product Day!</a> Be sure to celebrate product, yourself, and your peers today! 🎉

Join us at #mtpcon London in 2025 – mark your calendars

How Google makes AI work at Enterprise scale – Miku Jha (Director, AI/ML and Generative AI, Google Cloud)

5 ways to invent and simplify as an AI/ML product manager

Why teams often struggle with OKRs: A conversation with Jeff Gothelf

Building your own user experience and software stack: This week’s product news

Join our podcast hosts Lily Smith and Randy Silver for in-depth conversations with some of the best product people around the world! Every week they chat with people in the know, covering the topics that matter to you - solving real problems, developing awesome products, building successful teams and developing careers. Find out more, subscribe, and access all episodes on <a href="https://www.mindtheproduct.com/the-product-experience/">The Product Experience homepage</a>.

podcaster

The Product Experience

<p><div id="buzzsprout-player-8711847"></div>
				 <script src="https://www.buzzsprout.com/1797429/8711847.js?container_id=buzzsprout-player-8711847&amp;player=small" type="text/javascript" charset="utf-8"></script><br />
<img loading="lazy" decoding="async" class="alignright size-medium wp-image-15251" src="https://www.mindtheproduct.com/wp-content/uploads/2019/02/Teresa-Torres-300x300.jpg" alt="Teresa Torres" width="300" height="300" srcset="https://www.mindtheproduct.com/wp-content/uploads/2019/02/Teresa-Torres-300x300.jpg 300w, https://www.mindtheproduct.com/wp-content/uploads/2019/02/Teresa-Torres-150x150.jpg 150w, https://www.mindtheproduct.com/wp-content/uploads/2019/02/Teresa-Torres.jpg 600w" sizes="(max-width: 300px) 100vw, 300px" /></p>
<p>We&#8217;ve heard it again and again &#8211; these are odd times; we&#8217;re not working remotely, we&#8217;re working during a crisis; this is not the new normal. You&#8217;re not working the same way, and your customers have different needs than they did a month ago. We turned to Teresa Torres &#8211; our first repeat guest! &#8211; to come back on to the podcast and chat about how to make sure that, despite everything that&#8217;s going on, you continue to incorporate discovery into your practice.</p>
<h3><span style="color: inherit; font-family: rawline, sans-serif; font-size: 1.75rem;">Quote of the Episode</span></h3>
<blockquote><p>Your opportunity space didn&#8217;t radically shift. What&#8217;s probably radically shifted is which opportunity is most important right now. Then there&#8217;s the second piece of it: What&#8217;s the part of Discovery that&#8217;s going to stay stable over time? What are we learning from customers that we don&#8217;t have to worry about learning over and over again, versus what&#8217;s the part that can be disrupted at any moment?</p></blockquote>
<h3>Listen if you&#8217;d like to learn more about</h3>
<ul>
<li>Remote Working</li>
<li>Customer Discovery</li>
<li>Adapting to change</li>
</ul>
<h3><span style="color: inherit; font-family: rawline, sans-serif; font-size: 1.75rem;">Links mentioned in this episode</span></h3>
<ul>
<li style="list-style-type: none;">
<ul>
<li>Follow Teresa on <a href="https://twitter.com/ttorres" target="_blank" rel="&quot;noopener noopener noreferrer">Twitter</a> and <a href="https://www.linkedin.com/in/teresatorres/" target="_blank" rel="&quot;noopener noopener noreferrer">LinkedIn</a>, keep up to date with her at <a href="https://www.producttalk.org/" target="_blank" rel="&quot;noopener noopener noreferrer">ProductTalk</a> and <a href="https://learn.producttalk.org/" target="_blank" rel="&quot;noopener noopener noreferrer">her courses</a></li>
<li>Karl Weick&#8217;s paper, <a href="https://books.google.co.uk/books?hl=en&amp;lr=&amp;id=Y_j07sN_94AC&amp;oi=fnd&amp;pg=PA40&amp;dq=the+attitude+of+wisdom&amp;ots=aru77jzHNR&amp;sig=QHPnZ8ZTSXMet8B8bAU5PPd744s&amp;redir_esc=y#v=onepage&amp;q=the%20attitude%20of%20wisdom&amp;f=false" target="_blank" rel="&quot;noopener noopener noreferrer"><em>The Attitude of Wisdom</em></a></li>
<li><a href="https://www.theguardian.com/media/video/2017/mar/10/bbc-correspondent-interrupted-by-his-children-live-on-air-video" target="_blank" rel="&quot;noopener noopener noreferrer">BBC Interviewee interrupted by his children on air </a></li>
</ul>
</li>
</ul>
<div></div>
<h3>Hosts</h3>
<p>The Product Experience is hosted by Lily Smith and Randy Silver.</p>
<p><strong>Lily</strong> enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. She has worked on a diverse range of products &#8211; leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank in Bristol, the Product Managers&#8217; meetup with regular events and talks on Product now with 800+ members and growing. Now the Product Director at Symec, Lily also runs ProductCamp in Bristol and Bath.</p>
<p>A recovering music journalist and editor, <strong>Randy</strong> has been working as an interactive producer and product manager across the US and UK for nearly 20 years. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. Now a trainer, Discovery and Leadership consultant, he&#8217;s spoken at Mind the Product Engage (Hamburg and Manchester), the Business of Software, Turing Festival, a number of ProductTanks (London, Zurich, Manchester, Birmingham, Bristol, Oxford, and Brighton&#8230; so far!) and at conferences across the US and Europe.</p>
<p><img loading="lazy" decoding="async" class="alignright size-medium wp-image-14548" src="https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-300x300.png" alt="The Product Experience logo" width="300" height="300" srcset="https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-300x300.png 300w, https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-150x150.png 150w, https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-768x768.png 768w, https://www.mindtheproduct.com/wp-content/uploads/2016/12/the-product-experience-headphones-1024x1024.png 1024w" sizes="(max-width: 300px) 100vw, 300px" /></p>
<h3>Music</h3>
<p>Our theme music is from Hamburg-based Pau, featuring ProductTank Hamburg’s own Arne Kittler on bass. <a href="https://www.facebook.com/Paupulism/" target="_blank" rel="noopener noreferrer">Listen to more on their Facebook page</a></p>
<h3>Suggest a guest</h3>
<p>Have you seen someone give a great talk? <a href="https://mindtheproduct.typeform.com/to/oi0UyX" target="_blank" rel="noopener noreferrer">Suggest a guest to us here</a></p>
<h3>Talk to us</h3>
<ul>
<li><a href="https://twitter.com/MTPpod" target="_blank" rel="noopener noreferrer">Tweet at us!</a></li>
<li>Use the #podcast channel in the <a href="https://mindtheproduct.slack.com/messages/CE13B3A23" target="_blank" rel="noopener noreferrer">Mind the Product Slack community</a></li>
</ul>
<h3>Sponsor us</h3>
<p>Showcase your brand to our audience of avid listeners as a sponsor of The Product Experience. Email <a href="mailto:sponsor@mindtheproduct.com.com" target="_blank" rel="noopener noreferrer">sponsor@mindtheproduct.com</a> for more information.</p>
<h3>Review us</h3>
<p>We&#8217;d love any feedback you have for us, so please go ahead and share your thoughts &#8211; rate and review The Product Experience on your podcast app so that we can make it even better!</p>

core/freeform

How to prioritise your work for impact- Nacho Bassino (Product Leadership Coach)

It’s the Strategy, stupid – Andrew Martinez-Fonts (VP Product, Honeysales)

How to achieve better results by changing your mindset – Connor Joyce (Senior User Researcher, Microsoft)

Product-led growth in action – Partho Ghosh (VP of Product, Uberall)

Using AI in healthcare products – Tetiana Telenczak (Head of Product, Merck Group)

How to improve your relationship with data – Heather Williams (Director of Product, Elsevier)

How Citi is accelerating AI in banking – Tariq Maonah (SVP of Product and Engineering, Citi)

Why can’t we get accessibility right? Claire Bauden (SVP Global Product Design, Global Payments Inc.)

Product outcomes and company values go hand in hand – Brian Walsh (SVP of Product, Pendo)

Remote Discovery – Teresa Torres on The Product Experience

The Product Experience

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