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Customer Insights

Latest topic content
AUG 7

Here Be Dragons – Product and Discovery, by Randy Silver

Andres Phillips
- 2 min read
MAY 26

Priorities for Prioritization

Nigel Farmer
- 5 min read
JAN 4

Build Better Products by Jeremy Bell

Andres Phillips
- 1 min read
AUG 30

You Don’t Own the Voice of the Customer by Tricia Wang

Emily Tate
- 4 min read
APR 2

Why you Should Start With Customer Insight

Justin Zalewski
- 3 min read

Topic videos

Here Be Dragons – Product and Discovery, by Randy Silver
12:22

Here Be Dragons – Product and Discovery, by Randy Silver

Andres Phillips

In this MTP Engage Manchester talk, Randy Silver (a freelance product consultant) takes us on a journey of discovery, with dragons, giants and better decisions. He explains to us the true meaning of product and discovery, while showing us how to use discovery more effectively to help in our jobs as product people. His key

37:04

Build Better Products by Jeremy Bell

Andres Phillips
31:17

You Don’t Own the Voice of the Customer by Tricia Wang

Emily Tate
All topic content

Sleepwalkers: Managing Customer Inertia

Adam Ghahramani
- 6 min read

The Most Effective Research Tools for Gathering Customer Feedback

Linda Escobar
- 3 min read

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