Topic videos

The Power of Experience Mapping by Gerard Dolan
21:43

The Power of Experience Mapping by Gerard Dolan

Gerard Dolan is a Customer/User Experience and Product Design Consultant. In this Toronto ProductTank talk he illustrates the power of experience mapping, answers the questions of what it is, why we do it and the value of doing it by exploring: The types of experience maps. The experience mapping process. Watch the video to see