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Connecting fans to creators at Spotify (Dariusz Dziuk, Product Lead, Spotify)

Why teams often struggle with OKRs: A conversation with Jeff Gothelf

5 ways to invent and simplify as an AI/ML product manager

Join our podcast hosts Lily Smith and Randy Silver for in-depth conversations with some of the best product people around the world! Every week they chat with people in the know, covering the topics that matter to you - solving real problems, developing awesome products, building successful teams and developing careers. Find out more, subscribe, and access all episodes on <a href="https://www.mindtheproduct.com/the-product-experience/">The Product Experience homepage</a>.

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The Product Experience

<p><div id="buzzsprout-player-8711841"></div>
				 <script src="https://www.buzzsprout.com/1797429/8711841.js?container_id=buzzsprout-player-8711841&amp;player=small" type="text/javascript" charset="utf-8"></script><br />
<img loading="lazy" decoding="async" class="alignright size-medium wp-image-20271" src="https://www.mindtheproduct.com/wp-content/uploads/2020/06/elena-astirellos-200x300.jpg" alt="Elena Astilleros" width="200" height="300" srcset="https://www.mindtheproduct.com/wp-content/uploads/2020/06/elena-astirellos-200x300.jpg 200w, https://www.mindtheproduct.com/wp-content/uploads/2020/06/elena-astirellos-683x1024.jpg 683w, https://www.mindtheproduct.com/wp-content/uploads/2020/06/elena-astirellos.jpg 720w" sizes="(max-width: 200px) 100vw, 200px" /></p>
<p>One of the things we&#8217;ve learned in 2020 is just how important it is to have great facilitation skills as product people. That&#8217;s why we&#8217;re revisiting our chat with Elena Astilleros from earlier in the year &#8211; she&#8217;s the author of <em><a href="https://www.amazon.com/Invisible-Leader-Facilitation-catalyzing-cultivating/dp/1099608554" target="_blank" rel="&quot;noopener noopener noreferrer">Invisible Leader: Facilitation secrets for catalyzing change, cultivating, innovation, and commanding results</a></em>, a topic definitely worth returning to on a regular basis.</p>
<p><span style="font-size: 1rem;">In this episode, sponsored by <a href="https://www.mindtheproduct.com/join" target="_blank" rel="noopener noreferrer"><em>Mind The Product Membership,</em></a> listen to learn about:</span></p>
<ul>
<li>Becoming a great facilitator</li>
<li>Getting the most out of meetings</li>
<li>Creating healthy environments</li>
<li>Leading teams well</li>
</ul>
<h3><span style="color: inherit; font-family: rawline, sans-serif; font-size: 1.75rem;">Quote of the Episode</span></h3>
<blockquote><p>So the question then becomes &#8211; would the customer, if they were looking in on that session and seeing what you were up to &#8211; would they feel that their money was invested well?</p></blockquote>
<h3><span style="color: inherit; font-family: rawline, sans-serif; font-size: 1.75rem;">Links mentioned in this episode</span></h3>
<ul>
<li>Follow Elena on <a href="https://twitter.com/ElenaAstilleros" target="_blank" rel="&quot;noopener noopener noreferrer">Twitter</a>, <a href="https://www.linkedin.com/in/elena-astilleros/" target="_blank" rel="&quot;noopener noopener noreferrer">LinkedIn</a>, and her <a href="https://www.elenaastilleros.com" target="_blank" rel="&quot;noopener noopener noreferrer">website</a></li>
<li>Elena&#8217;s book, <em><a href="https://www.amazon.com/Invisible-Leader-Facilitation-catalyzing-cultivating/dp/1099608554" target="_blank" rel="&quot;noopener noopener noreferrer">Invisible Leader: Facilitation secrets for catalyzing change, cultivating, innovation, and commanding results</a> </em></li>
<li><a href="https://www.empoderment.com" target="_blank" rel="&quot;noopener noopener noreferrer">Empoderment</a></li>
<li>Priya Parker&#8217;s <a href="https://www.priyaparker.com" target="_blank" rel="&quot;noopener noopener noreferrer">website</a></li>
<li>Wall Street Journal article, <em><a href="https://www.wsj.com/articles/weve-got-to-stop-meeting-like-this-tips-for-better-workplace-gatherings-1525447979" target="_blank" rel="&quot;noopener noopener noreferrer">We&#8217;ve Got To Stop Meeting Like This</a></em><span id="productTitle" class="a-size-extra-large"></span></li>
<li><span id="productTitle" class="a-size-extra-large"> </span><span id="productTitle" class="a-size-extra-large"><a href="https://www.amazon.co.uk/Innovation-Games-Creating-Breakthrough-Collaborative/dp/0321437292" target="_blank" rel="&quot;noopener noopener noreferrer"><em>Innovation Games: Creating Breakthrough Products Through Collaborative Play: Creating Breakthrough Products and Services</em></a> by Luke Hohmann</span></li>
</ul>
<h3>Get in Touch, Rate Us, and More!</h3>
<ul>
<li>Visit <a href="https://www.mindtheproduct.com/the-product-experience/" target="_blank" rel="noopener noreferrer">The Product Experience homepage</a> for more information and more episodes!</li>
<li>Know the perfect guest? Great! <a href="https://mindtheproduct.typeform.com/to/oi0UyX" target="_blank" rel="noopener noreferrer">Suggest them here</a></li>
<li>Chat to us on <a href="https://twitter.com/MTPpod" target="_blank" rel="noopener noreferrer">Twitter</a> or in our dedicated <a href="https://mindtheproduct.slack.com/messages/CE13B3A23" target="_blank" rel="noopener noreferrer">Mind the Product #podcast Slack channel</a></li>
<li>Review us on your podcast app so that we can use your feedback to be better</li>
<li>Like our theme music? It&#8217;s Hamburg-based <a href="https://open.spotify.com/artist/1VMVuOfARzbrNK6mCJs14o?si=As_IFCusT8y7mRIRikgYLw" target="_blank" rel="&quot;noopener noopener noreferrer">Pau</a>, featuring ProductTank Hamburg’s Arne Kittler!</li>
</ul>
<h3>Our Hosts</h3>
<p>The Product Experience is hosted by Lily Smith and Randy Silver.</p>
<p><strong>Lily</strong> enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She&#8217;s currently Head of Innovation at Go Compare and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She&#8217;s worked on a diverse range of products &#8211; leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol (which now has 800+ members!) and runs ProductCamp in Bristol and Bath.</p>
<p><strong>Randy</strong> is a product consultant and coach who has been working as an interactive producer and product manager across the US and UK for nearly 20 years. A recovering music journalist and editor, he launched Amazon’s music stores in the US and UK, and has worked across sectors including museums and arts groups, online education, media and entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. Randy&#8217;s book, <a href="https://outofowls.com/book" target="_blank" rel="noopener noreferrer"><em>What Do We Do Now? A Product Manager&#8217;s Guide to Strategy in the Time of COVID-19</em></a> is out now, with all profits going to COVID-19 relief efforts.</p>

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Podcast

How to prioritise your work for impact- Nacho Bassino (Product Leadership Coach)

How Google makes AI work at Enterprise scale – Miku Jha (Director, AI/ML and Generative AI, Google Cloud)

It’s the Strategy, stupid – Andrew Martinez-Fonts (VP Product, Honeysales)

How to achieve better results by changing your mindset – Connor Joyce (Senior User Researcher, Microsoft)

Product-led growth in action – Partho Ghosh (VP of Product, Uberall)

Using AI in healthcare products – Tetiana Telenczak (Head of Product, Merck Group)

How to improve your relationship with data – Heather Williams (Director of Product, Elsevier)

How Citi is accelerating AI in banking – Tariq Maonah (SVP of Product and Engineering, Citi)

Why can’t we get accessibility right? Claire Bauden (SVP Global Product Design, Global Payments Inc.)

Product outcomes and company values go hand in hand – Brian Walsh (SVP of Product, Pendo)

The Invisible Leader: Facilitation Secrets – Elena Astilleros on The Product Experience [Rebroadcast]

The Invisible Leader: Facilitation Secrets – Elena Astilleros on The Product Experience [Rebroadcast]

The Product Experience

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