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Mind the Product

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How to build a companion product and win user trust

mission statement

Deep dive: Crafting your product vision and mission

B2B product management

Artificial Intelligence (AI) & Machine Learning (ML)

Building Product Teams

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Data Driven Product Management

Digital Transformation

Diversity and Inclusion

Minimum Viable Product

OKRs

Prioritisation

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Product Development Process

Product Ethics

Product Discovery

Product Leadership

Product Management Career

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Stakeholder Management

🌎 <a href="https://www.mindtheproduct.com/world-product-day/" style="color:#FFFFFF;text-decoration:underline;">Happy World Product Day!</a> Be sure to celebrate product, yourself, and your peers today! 🎉

Join us at #mtpcon London in 2025 – mark your calendars

Connecting fans to creators at Spotify (Dariusz Dziuk, Product Lead, Spotify)

Why teams often struggle with OKRs: A conversation with Jeff Gothelf

5 ways to invent and simplify as an AI/ML product manager

Join our podcast hosts Lily Smith and Randy Silver for in-depth conversations with some of the best product people around the world! Every week they chat with people in the know, covering the topics that matter to you - solving real problems, developing awesome products, building successful teams and developing careers. Find out more, subscribe, and access all episodes on <a href="https://www.mindtheproduct.com/the-product-experience/">The Product Experience homepage</a>.

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The Product Experience

<p><div id="buzzsprout-player-8711808"></div>
				 <script src="https://www.buzzsprout.com/1797429/8711808.js?container_id=buzzsprout-player-8711808&amp;player=small" type="text/javascript" charset="utf-8"></script><br />
<img loading="lazy" decoding="async" class="alignright size-full wp-image-21521" src="https://www.mindtheproduct.com/wp-content/uploads/2020/09/georgie-smallwood.jpg" alt="Georgie Smallwood" width="200" height="200" srcset="https://www.mindtheproduct.com/wp-content/uploads/2020/09/georgie-smallwood.jpg 200w, https://www.mindtheproduct.com/wp-content/uploads/2020/09/georgie-smallwood-150x150.jpg 150w" sizes="(max-width: 200px) 100vw, 200px" /></p>
<p><span style="font-size: 1rem;">Startups are often talked about as if they&#8217;re all the same, as if experience in one is directly transferable to another.  Georgie Smallwood, Chief Product Officer at Tier Mobility, joined us on the podcast to chat about the differences in working for earlier stage companies and those that are scaling up. She covers why she enjoys working for the latter, and what it takes for a product person to succeed at each stage. </span></p>
<p><span style="font-size: 1rem;">In this episode, sponsored by <a href="https://www.pendo.io/pendo-free/" target="_blank" rel="noopener noreferrer"><em>Pendo</em></a>,</span><span style="font-size: 1rem;"> listen to learn about:</span></p>
<ul>
<li>Product Management in transport tech</li>
<li>The different stages of tech companies</li>
<li>The sustainability of technology consumption</li>
</ul>
<h3>Quote of the Episode</h3>
<blockquote><p>Consumers are changing at a faster rate than they ever have, and of course we’re feeding that by instant everything. Technology potentially can keep up, but humans can’t. So what’s really interesting is that we’re trying to operate at a pace which is not sustainable.</p></blockquote>
<h3>Links mentioned in this episode</h3>
<ul>
<li>Follow Georgie on <a href="https://www.linkedin.com/in/georginasmallwood/" target="_blank" rel="noopener noreferrer">LinkedIn</a> and <a href="https://twitter.com/georgie_smalls" target="_blank" rel="noopener noreferrer">Twitter</a></li>
<li><a href="https://www.tier.app" target="_blank" rel="noopener noreferrer">Tier</a></li>
<li>Sustainable Technology piece at <a href="https://www.byteant.com/blog/5-great-examples-of-sustainable-technology-implementation/" target="_blank" rel="noopener noreferrer">ByteAnt</a></li>
<li>Georgie&#8217;s <em>&#8216;Product Culture, Leadership and Fintech&#8217; </em>feature at <a href="https://www.mindtheproduct.com/georgie-smallwood-on-product-culture-leadership-and-fintech/" target="_blank" rel="noopener noreferrer">Mind The Product</a></li>
</ul>
<h3>Get in Touch, Rate Us, and More!</h3>
<ul>
<li>Visit <a href="https://www.mindtheproduct.com/the-product-experience/" target="_blank" rel="noopener noreferrer">The Product Experience homepage</a> for more information and more episodes!</li>
<li>Know the perfect guest? Great! <a href="https://mindtheproduct.typeform.com/to/oi0UyX" target="_blank" rel="noopener noreferrer">Suggest them here</a></li>
<li>Chat to us on <a href="https://twitter.com/MTPpod" target="_blank" rel="noopener noreferrer">Twitter</a> or in our dedicated <a href="https://mindtheproduct.slack.com/messages/CE13B3A23" target="_blank" rel="noopener noreferrer">Mind the Product #podcast Slack channel</a></li>
<li>Review us on your podcast app so that we can use your feedback to be better</li>
<li>Like our theme music? It&#8217;s Hamburg-based <a href="https://open.spotify.com/artist/1VMVuOfARzbrNK6mCJs14o?si=As_IFCusT8y7mRIRikgYLw" target="_blank" rel="&quot;noopener noopener noreferrer">Pau</a>, featuring ProductTank Hamburg’s Arne Kittler!</li>
</ul>
<h3>Our Hosts</h3>
<p>The Product Experience is hosted by Lily Smith and Randy Silver.</p>
<p><strong>Lily</strong> enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She&#8217;s currently Head of Innovation at Go Compare and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She&#8217;s worked on a diverse range of products &#8211; leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol (which now has 800+ members!) and runs ProductCamp in Bristol and Bath.</p>
<p><strong>Randy</strong> is a product consultant and coach who has been working as an interactive producer and product manager across the US and UK for nearly 20 years. A recovering music journalist and editor, he launched Amazon’s music stores in the US and UK, and has worked across sectors including museums and arts groups, online education, media and entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. Randy&#8217;s book, <a href="https://outofowls.com/book" target="_blank" rel="noopener noreferrer"><em>What Do We Do Now? A Product Manager&#8217;s Guide to Strategy in the Time of COVID-19</em></a> is out now, with all profits going to COVID-19 relief efforts.</p>

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Podcast

How to prioritise your work for impact- Nacho Bassino (Product Leadership Coach)

How Google makes AI work at Enterprise scale – Miku Jha (Director, AI/ML and Generative AI, Google Cloud)

It’s the Strategy, stupid – Andrew Martinez-Fonts (VP Product, Honeysales)

How to achieve better results by changing your mindset – Connor Joyce (Senior User Researcher, Microsoft)

Product-led growth in action – Partho Ghosh (VP of Product, Uberall)

Using AI in healthcare products – Tetiana Telenczak (Head of Product, Merck Group)

How to improve your relationship with data – Heather Williams (Director of Product, Elsevier)

How Citi is accelerating AI in banking – Tariq Maonah (SVP of Product and Engineering, Citi)

Why can’t we get accessibility right? Claire Bauden (SVP Global Product Design, Global Payments Inc.)

Product outcomes and company values go hand in hand – Brian Walsh (SVP of Product, Pendo)

The Stages of Startups – Georgie Smallwood on The Product Experience

The Product Experience

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