,
Agile Product Development
OCT 24, 2013

Video: Doing it properly, at scale

Share on

Tom Loosemore, Deputy Director at the UK’s Government Digital Service, spoke at ProductTank recently about how to do product development properly, at scale, in government. It’s an eye-opening case study of how even the most entrenched and sluggish organisations can revitalise their digital presence with the thoughtful application of simple principles of user-centered design and iterative, agile development.

He and the team at GDS have developed these guiding principles for what they do:

  1. Start with needs (of the user)
  2. Do less
  3. Design with data
  4. Do the hard work to make it simple
  5. Iterate. Then iterate again.
  6. Build for inclusion
  7. Understand context
  8. Build digital services, not websites
  9. Be consistent, not uniform
  10. Make things open: it makes things better

Given the recent debacle around the launch of healthcare.gov in the US, American government services could definitely take note, but this is a great lesson in how to scale agile and iterative processes that’s valid for any big organisation.

Up next
44:12

Better value sooner, safer, and happier by Jonathan Smart

21:04

Building Successful Product Development Teams, by Simon Colmer

21:23

How to be a Successful Product Owner, by Ninon Laforce

17:06

Out of the Fog by Holly Donohue

25:26

How Design Thinking, Lean, and Agile Work Together by Jonny Schneider

41:07

Lean, Agile, & Design Thinking by Jeff Gothelf

16:40

Tales of two Continuous Loops by Tim Beattie

18:16

Agile With a Capital A Might not be Best by Morag McLaren

20:11

How to Apply Lateral Leadership in Agile Environments by Tim Herbig

36:03

Owning Agile by Jeff Patton

Recommended

44:12

Better value sooner, safer, and happier by Jonathan Smart

21:04

Building Successful Product Development Teams, by Simon Colmer

21:23

How to be a Successful Product Owner, by Ninon Laforce

17:06

Out of the Fog by Holly Donohue