Video library
customer experience
01:52:25
Making Hard Product Decisions for All the Right Reasons
37:18
Capturing Customer Context for Cross-Channel Experiences by Cheryl Platz
36:51
Using the 3 T’s to Curate a Customer First Culture by Shyna Zhang
58:25
How to Avoid Being Blindsided by your Competition by Jeetu Patel
14:20
Mapping Experiences by Jim Kalbach